Responsible Gaming

At ChipCrew, we believe gaming should always be fun, safe, and under your control. We're committed to promoting responsible gaming practices and providing support when you need it.

Our Commitment

We prioritize your safety and well-being above all else

Safe Environment

We provide a secure, regulated platform where you can enjoy social casino games without financial risk, as all coins are virtual and have no cash value.

Player Protection

We offer comprehensive tools and resources to help you maintain healthy gaming habits and provide easy access to professional support.

Support & Care

Our dedicated support team is trained to recognize and respond to gaming-related concerns with compassion and appropriate resources.

Recognize the Warning Signs

It's important to be aware of signs that gaming might be becoming problematic. If you notice any of these behaviors in yourself or others, consider seeking support:

Spending more time gaming than planned or losing track of time while playing

Thinking about real money gambling or feeling urges to gamble with actual money

Neglecting relationships, work, or other important activities to spend time gaming

Feeling anxious, irritable, or restless when unable to play or when trying to cut back

Self-Help Tools

Take control of your gaming experience with these helpful resources

Time Limits

Set daily and weekly time limits for your gaming sessions. When you reach your limit, you'll be automatically logged out and reminded to take a break.

Take a Break

Need some time away? Set a temporary break from 24 hours to 30 days. Your account will be temporarily suspended during this period.

Self-Exclusion

Permanently exclude yourself from our platform. This decision cannot be reversed and will close your account permanently.

Professional Support

Get help from trusted organizations that specialize in gambling support

GamCare

GamCare provides information, advice, support and free counselling for the prevention and treatment of problem gambling. They offer a confidential helpline and online support.

Helpline: 0808 8020 133

Website: gamcare.org.uk

Live Chat: Available on their website

Hours: 24/7 support available

GambleAware

GambleAware is an independent charity that provides resources and treatment for gambling problems. They offer free, confidential support and treatment services.

Helpline: 0808 8020 133

Website: gambleaware.org

Online Chat: Available through website

Treatment: Find local services

Additional Support

If you need immediate support or are experiencing thoughts of self-harm, please reach out to these emergency services or your local mental health professionals.

Emergency: 999 (UK)

Samaritans: 116 123

Crisis Text Line: Text HOME to 741741

Your GP: Contact your family doctor

Need Immediate Help?

If you're experiencing a gambling crisis or having thoughts of self-harm, please reach out for immediate support. You're not alone, and help is available 24/7.

UK Gambling Helpline

0808 8020 133

Emergency Services

999