Privacy Policy

1. Introduction

ChipCrew.org ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information about you when you use our social casino platform.

Important: ChipCrew.org is a social casino platform for entertainment purposes only. We do not collect any financial information as no real money gambling occurs on our platform.

2. Information We Collect

We collect different types of information to provide and improve our services:

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To create and manage your account, provide gaming services, and track your progress
• Platform Improvement: To analyze usage patterns, fix bugs, and develop new features
• Communication: To send important updates, respond to support requests, and provide customer service
• Security: To protect against fraud, unauthorized access, and ensure platform security
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send promotional communications (with your consent where required)

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform, such as hosting services, analytics providers, and customer support tools. These providers are contractually bound to protect your information.

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Account Information: Until you delete your account or we terminate it
• Gaming Data: For the duration of your account plus 30 days for backup purposes
• Support Communications: Up to 3 years for quality assurance
• Legal Data: As required by applicable laws

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at info@chipcrew.org.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. For detailed information about our cookie usage, please refer to our Cookies Policy.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure that any international transfers comply with applicable data protection laws and provide appropriate safeguards.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

12. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.